Terms
Last updated: 15 November 2026
These terms apply when you create an account or buy a Reportlume subscription.
The service
Reportlume is a web application for preparing monthly X client reports from X Analytics CSV exports, with report history, PDF export and private review links.
Seller and orders
Reportlume is provided by the seller named on this page. Our order process is conducted by an online reseller, the payment provider named at checkout. That provider is the Merchant of Record for all our orders and handles payment, invoices, sales tax or VAT, and refunds.
Accounts
Each account has one owner; team seats are not offered. Keep your password secure and your e-mail address current. You are responsible for activity in your account.
Free trial
The trial starts with your first confirmed CSV import and lasts 72 hours. It covers one client and one report and needs no payment details. After the trial your existing work stays readable; editing and new imports need a paid plan.
Plans and prices
Solo is $29/month for 3 active clients. Professional is $49/month for 10. Agency starts at $79/month for 20 clients, plus $15/month for each further 10 clients, up to 200 clients for $349/month. All plans include the same report quality, history, PDF export and private links. Professional and Agency add a custom logo and colors and unlimited approved case studies; Solo allows one published, consented, anonymous case study. Prices are in US dollars. Applicable sales tax or VAT is calculated at checkout.
Billing and renewal
Subscriptions are billed monthly in advance and renew automatically until cancelled. The payment provider charges your payment method and sends your receipts.
Cancellation
You can cancel at any time: on the billing page choose Manage or cancel subscription, which opens the payment provider's customer portal, or e-mail us. Cancellation stops future renewals; access continues until the end of the period already paid.
Refunds
You can request a refund within 14 days of a payment. The Refund policy page explains how.
Your content
You keep ownership of the data you upload and the reports you create. You allow us to store and process it only to provide the service to you. You must be authorized to upload analytics and manage reports for each client; Reportlume does not verify that authority.
Acceptable use
Accounts promoting alcohol, gambling, adult or pornographic services, interest-based lending, tobacco, recreational drugs or fraud may not use Reportlume. Do not attempt to access other accounts, disrupt the service or upload malicious files.
Accuracy
Analytics are observed post snapshots from your CSV exports. Reportlume does not guarantee impressions, sales, growth or causal results.
Availability and changes
We work to keep the service available but do not guarantee uninterrupted operation. We may improve or change features; we will give reasonable notice before removing a paid feature.
Suspension and closing an account
We may suspend an account that breaks these terms. You can stop using the service and ask us to delete your account at any time.
Liability
To the extent the law allows, our total liability for any claim is limited to the amount you paid for the service in the 12 months before the claim, and we are not liable for indirect or consequential losses. Nothing in these terms limits rights you have under consumer law that cannot be limited.
Not affiliated with X
Reportlume is an independent product and is not endorsed by X Corp.
Changes to these terms
We will update this page and its date when these terms change, and tell account owners by e-mail about material changes before they apply.
Seller
Shahin Aghasiyev, Azerbaijan
Contact: [email protected]